We have been dining at this restaurant for years, mainly for lunch. They have the best chicken dumpling soup in the area.
Last night we decided to go there for a quick, inexpensive dinner. We enjoy rotisserie chicken and they are not many places in Kenosha that serve chicken cooked this way.
My first question is: why has the Kendall Jackson salesman not been in there? I think a restaurant should have more than one brand of wine, especially if half the restaurant is a bar. I hate having cheap wine as my only choice. Not that KJ is my favorite, it's one step up from what they serve.
We started with the chicken dumpling soup and it was not as good as the hundred other times we've had it. Something was totally different about it.
Our server brought out our entrees while we were still eating our soup, which is a hugh pet peeve of ours. She apologized as she arrived at the table, but our feeling is that she just should have waited.
Now we realized that not only was the soup different, but the quality of our entrees was not up to the standards we've come to expect from this restaurant. Plus they have removed all the sauces that they used to have on the tables, so I had to ask for BBQ sauce for my chicken and she brought it in a small bowl. I don't believe it was Sweet Baby Rays, which is what used to be on the table. You may think this is minor, but I've been putting that sauce on most sandwiches I've ever ordered there.
The vegetables were a green been and carrot saute and it was horrible. I can't even begin to tell you why. The taste was nothing I've ever had before. It didn't look like there was a sauce, but the carrot didn't even taste like a carrot and I wasn't even going to try a green bean.
I hope this change isn't permanent. I'd hate to write this restaurant off.
www.charcoalgrill.com
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