Saturday, May 16, 2009

Rip Tide - Milwaukee, WI

This particular Saturday we were looking for a seafood restaurant in Milwaukee. Many times in the past the name Rip Tide came up, but when we've read the reviews we've always decided against it. Most talk about how bad the service is.

We made reservations through Open Table. We wanted 6:30, but they only had 6:00 or 7:00 available. We chose 6:00. We were meeting another couple there and they always like to have a drink at the bar first. They arrived a few minutes before 6:00, so my husband went and checked in with the hostess, told her we were here and asked if we could have a drink at the bar first, then be seated. She said no, that they were busy and we needed to be seated right away. That was fine; we realize how important keeping to your reservation is if the restaurant is busy. In the few seconds it took all 4 of us to walk back up to the hostess station, a different hostess was there and she said we had a wait of about 20 minutes. Ahhhhh. We had just given up our bar stools!

The service was pretty bad at the bar. They had plenty of bartenders, that was not the problem. It was that they were not paying attention to the customers at the bar. We would have to try to get their attention away from their personal conversations to get any service.

I would like to point out that the bar area was extremely loud, and it was very difficult to talk. We hoped that the dining area would not be as loud, but it was. If you expect to carry on a conversation, this is not the place to go.

Once we were seated our server did come right away and take care of drinks.

We ordered appetizers first. We all shared Lobster Lettuce Wraps, Fried Grouper Bites and the "Damn Good Crab Cake". The appetizers were very good. I feel that the Lobster Lettuce Wraps needed a better description because it was actually a lobster salad (with mayo, etc.) wrapped in lettuce leaves. It was really good, but not at all what we were expecting. The crab cake was big and very good also. One of our friends didn't like it because it was made with cilantro. I guess she didn't think that was normal. The grouper bites were my least favorite, but still good.

Salad is included. It's basically a garden salad, mostly iceberg, but nothing special. The server only brought three of our salads, she forgot the dressing for one and actually it took her about 10 minutes to come back.

At this point we'd ordered another round of drinks and that took about 15 minutes. It seemed that there were not enough servers to handle the amount of people.

By the time she brought the 4th salad, the entrees were only a couple minutes after that, not giving my husband enough time to eat his salad.

I ordered Crab Stuffed Shrimp for my entree. It was served with a beurre blanc sauce and rice. It was good, but I wished I would have realized the "crab" was the same crab cake we had as an appetizer.

My husband ordered the King Crab Legs. Anytime we go to Bob Chinn's in Wheeling, Illinois, he gets the King Crab Legs. He said that Rip Tide's do not even come close and they are just as expensive. In addition, he had no accompaniments, no starch or vegetables like all the other entrees came with.

The couple ordered the Crab Stuffed Shrimp also and she really liked it. Her husband ordered the Seared Ahi Tuna, which he liked too.

Overall, though, the experience was not good at all. The food does not make up for the bad service. Because they do have a great view (Lake Michigan), it could be a really nice place to eat outside, but it's just too expensive to suffer through the bad service.




http://www.getriptide.com/

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